Investor interest is shifting away from traditional news sources and toward social and digital platforms. Investors nowadays watch short videos, scroll through social media, listen to podcasts, and visit online communities for the latest financial news. They typically spot this issue before consulting a professional. Most of the time, people base their judgment on their initial reaction to digital content, which can become more important than an expert's qualifications or experience.
Many finfluencers have achieved this level of popularity due to this new market trend. They break down complex investment ideas and explain them in an attractive, simple, and easy-to-understand way. They have attracted a large audience through consistent engagement and the release of new content. It is highly unlikely that finfluencers will be the ones making the final calls; however, many investors' journeys often begin with their influence.
Credibility alone will no longer be enough here. Mutual fund distributors can be by-the-book, experienced, and have a long-term perspective. Nevertheless, if they are not visible, people may still doubt their trustworthiness. At the same time, when the focus shifts, people also risk overlooking the expertise of those they trust. Hence, to outperform, distributors must make their knowledge and advice easily accessible in the places where investors are already focused.